3. Processing of personal data when contacting us
When users contact us, the data provided is processed in order to be able to respond to the enquiry. The following contact options are available:
3.1 Contact by email
It is possible to contact the Mitigation Action Facility via the email address provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.
The legal basis for the processing of data in connection with email communication is Article 6 (1) e GDPR.
4. Newsletter
A free newsletter is offered on our website.
Personal data is used for the purpose of processing the respective subscription to the newsletter. The data will be processed and used exclusively for sending the newsletters. When registering for the newsletter, the data from the input mask is transmitted to us.
After entering the e-mail address, users will receive an e-mail with a confirmation link to confirm the authenticity of the address and the subscription (“double opt-in”). If you do not confirm the registration by clicking on the link in this e-mail, the data will be deleted immediately.
The legal basis for the processing of the data transmitted in the course of sending the newsletter is your consent in accordance with Art. 6 (1) a GDPR.
The subscription to the newsletter can be revoked at any time. If the subscription is cancelled, all personal data will be deleted from our database.
5. Processing of personal data in connection with social network use
On its website, the Mitigation Action Facility offers the opportunity to visit company presences on social networks and platforms such as LinkedIn, Instagram, BlueSky, and YouTube to provide information about projects and services. By clicking on a social network’s logo, the user is redirected to the GIZ presence on the respective network.
When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.
The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data and its further use by the operators of the social networks. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.
When you access the Mitigation Action Facility presence on social media, the terms of use and the data protection declarations of the respective operators apply. Click here for the contact addresses and links to the privacy policies of the social media in which the Mitigation Action Facility operates.
Social media with Mitigation Action Facility appearances
- The privacy policy for the social network LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA, can be found at https://www.linkedin.com/legal/privacy-policy.
- The privacy policy for the social network YouTube, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, can be found at https://www.gstatic.com/policies/privacy/pdf/20190122/f3294e95/google_privacy_policy_en_eu.pdf .
Note on LinkedIn profile
When you visit the Mitigation Action Facility’s LinkedIn profile, LinkedIn records your IP address and other information in the form of cookies. This information is used to provide the Mitigation Action Facility, as the operator of the LinkedIn profile, with statistical information on how the LinkedIn page is used. The Mitigation Action Facility can access this statistical data via what are referred to as ‘Analytics’ on the LinkedIn profile.
These statistics are solely generated and provided by LinkedIn. As the site’s controller, the Mitigation Action Facility has no influence on the generation and presentation of this data. The data is provided automatically and the service cannot be deactivated.
By operating the LinkedIn account, the Mitigation Action Facility offers a modern communication and information option. The processing of personal data in connection with the operation of the LinkedIn page is based on Article 6 (1) e GDPR.
As the operator of the fan page, the Mitigation Action Facility is jointly responsible with LinkedIn for the processing. However, primary responsibility for processing Analytics data lies with LinkedIn. LinkedIn therefore fulfils all obligations under the GDPR with regard to the processing of Insights data (including but not limited to Articles 12 and 13 GDPR, Articles 15 to 22 GDPR and Articles 32 to 34 GDPR). The rights of the data subject can be asserted either with Mitigation Action Facility or LinkedIn. Should you contact the Mitigation Action Facility, the Mitigation Action Facility is obliged to forward all relevant information to LinkedIn.
The complete Pages Joint Controller Addendum regarding responsibilities and the data processed can be found here https://legal.linkedin.com/pages-joint-controller-addendum
Note on YouTube
On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.
YouTube’s data protection provisions, available at www.google.com/intl/en/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
6. Disclosure to third parties
The Mitigation Action Facility does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.
7. Transfer of data to countries outside Germany
The Mitigation Action Facility does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply.
8. Duration of data retention
User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.
9. IT security of user data
The protection of personal data is an important concern for the Mitigation Action Facility. Therefore, technical and organizational security measures ensure that the data is protected against accidental and intentional manipulation, unintended erasure and unauthorized access. These measures are updated according with the technical developments and are constantly adapted in line with the risks.
10. Reference to user rights
Visitors to the Mitigation Action Facility website have the right to
- Access to information about your data stored by us (Art. 15 GDPR),
- Rectification of your data stored by us (Art. 16 GDPR),
- Erasure of your data stored by us (Art. 17 GDPR),
- Restriction of the processing of your data stored by us (Art. 18 GDPR),
- Object to the storage of your data, provided that this data is processed based on Art. 6 Para. 1 S. 1 lit. f) and e) GDPR (Art. 21 GDPR),
- Receive the data concerning you in a commonly used and machine-readable format from the controller in order to have it transmitted to another controller if necessary (right to data portability, Art. 20 GDPR),
- Withdraw your consent, provided that the processing of the data has been carried out on the basis of consent (Art. 6 para. 1 a) GDPR). The lawfulness of the processing based on the consent given remains unaffected until the reception of the withdrawal.
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the competent data protection supervisory authority. The competent authority for GIZ is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).
Last updated: June 2025